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Friday, October 19, 2012

Some updates on mini groups, group shipping, and more!

In addition to sharing that the wish list will be reopening, I have a few other things to make you aware of today! :)

First, about mini groups: as we continue to increase our production capabilities, we are able to take on more mini groups than ever before, which I am SO excited about!  In order to further increase efficiency we will be following the same process and policy we now follow with large groups in regards to velour color selection.  For mini groups, all 3 diapers will still need to be made with the same velour (that part is different than large groups, where you can choose cv or obv individually).  When you send in your mini group information, please also include any velour preference your group has (eg "cv,any color but black," "obv", or "pink cv if possible").  I will always accommodate requests if at all possible!  If the color you request is not available or if it looks really off with the print I will let you know and I will go in another direction, but 9 out of 10 times I will be able to do exactly what you'd like.  As always, snap and thread colors will be decided by me.

Also re: mini groups, for the time being we're going to ask that you limit yourselves to participation in 2 mini groups per month per household.  This includes stocked mini group slots as well as drawings.  In other words, even if you don't purchase the slot yourself, if you are in a mini group it counts as one of your 2 per month.  We want to make sure that we are giving everyone a fair opportunity to secure a slot, without imposing too many limitations.  We will very likely lift this limit in the future, but I know there are a lot of frustrated customers who have been holding onto a yard of fabric and a group of 3 for a very long time.  Just like we work to make large group custom drawings fair, we want to do the same thing for minis.  :)  This begins this current month and goes by the calendar month (ie if you have not yet participated in a mini this month you can purchase 2 mini group slots on 10/31 and .2 on 11/7 but then you are out for November.)

Please let me know if you have any questions about this!

In the spirit of this intention of fairness, tomorrow (Saturday) morning I will be posting a newbie-only mini group drawing on facebook!  The drawing will run for at least 24 hours.  We ask that you only participate if you have never previously taken part in a *mini* group (you may enter if you have previously participated in large groups).  This was suggested by one of our customers and we thought it was a wonderful idea!  In order to ensure that only those new to minis will be participating, we ask that you form groups ahead of the drawing and list group members by first name in your entry.  Each group member may enter (for a total of 3 entries per group) and we ask that for this drawing you only participate in one mini group per household.  In other words your name may appear 3 times in the drawing thread, once written by you and once by each of your fellow group members.  Please identify your group by a group name when entering (it can be as simple as mini group Z or a more elaborate name if you choose). Again please let us know if you have questions about this!

A few other important notes:

1 - With groups and mini groups, individual shipping payments will now be made within 2 weeks of the slot being purchased.  If we are ready to ship your diaper (anywhere from 2-6 weeks, most commonly 4-6 weeks, after receipt of fabric) and you have not paid for shipping, we will send periodic reminder emails over a period of 3 weeks.  At the end of the 3 week grace period, we will refund the group leader for your individual diaper and we will offer the diaper for sale in our chosen method.  Thank you for your help in making sure we get diapers out on a timely basis! :)

2 - Along with our expansion and move into our new production space, we have had new patterns and templates made.  While our patterns have not changed in any significant way at all, you may notice a very slight narrowing of the front portion of the crotch in our one size pattern.  This very minor modification is based on the feedback we've received over the past 2 years.  You may not notice it at all, but I wanted to make mention of it! :)  Additionally, you may or may not notice a very slight increase in soaker length.  Again this is an intentional change based on feedback and is slight enough that you may not even see a difference.

3 - An update on twinkietush.com!  The site is coming along beautifully and we are incredibly excited for its launch!  We are getting closer by the day!  We have taken many of your suggestions and requests into account in its design and function, and our web developers have gone above and beyond in making the site more than we ever imagined it could be.  We will of course have more information for you as the site becomes ready for us, but for now I just wanted to share my excitement at its progress! :)

Thank you so much and have a beautiful Friday! :)

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